Back to basics: What is a chatbot and does my hotel need one?
Whether guests need information about check-in times, hotel policies, nearby attractions, or amenities, the Engati chatbot provides accurate and timely answers, enhancing convenience and guest satisfaction. The emergence of chatbots in the hospitality industry has…
AI Powered Shopify Live Customer Support Chatbot & Shopping Assistant App
By processing large volumes of customer interactions and conducting detailed analyses, AI tools can provide valuable insights into customer behavior, preferences, and trends. Customer service teams can leverage this data to anticipate customer needs, troubleshoot common issues…